Virtualization - Course Details

AS:PO AppSense: Professional Overview

Virtualization Course Description:
In this course, you will gain the necessary foundation to implement user virtualization solutions using the AppSense Management Suite. Through a combination of formal lecture and hands-on exercises, you will learn how to install, configure, and administer the four components of the AppSense Management Suite. This course also helps you prepare for the AppSense Certified Professional exam (APP-100).
Virtualization Course Duration:
Virtualization Course Target Audience:
Systems administrators,Service desk personnel,IT professionals wishing to become AppSense administrators
Virtualization Course Prerequisite:
Experience performing administrative tasks associated with Windows Server 2008, Windows 7, Windows Server 2003, and Windows XP, including managing user accounts, profiles, and security groups,Familiarity with Active Directory, including Group Policy objects, sites, and group/user accounts,Familiarity with the fundamentals of Microsoft SQL Server administration,A demonstrated understanding of Windows troubleshooting techniques and tools such as Task Manager, Performance Monitor, Event Viewer, etc.
Course Content:

  • 1. AppSense User Virtualization Platform

    • Components of the AppSense Management Suite
    • Purpose and functionality of the AppSense Management Center, AppSenseEnvironment Manager, AppSense Application Manager, and AppSense PerformanceManager
    • Diagramming the architecture and communication between the componentsthat make up each of the applications

  • 2. Core Installation

    • Stand-alone vs. enterprise installations
    • System requirements and prerequisites for installing the AppSenseManagement Suite
    • Performing an enterprise installation of the AppSense Management Suite
    • Setting up and configuring the management, personalization, and centralstatistic servers

  • 3. AppSense Management Center

    • Purpose and functionality of the AppSense Management Center components
    • Navigating the management console
    • Creating and configuring a deployment group
      • Installing the client communications agent on managed computers
      • Installing packages and validating the correct package version has beeninstalled on the endpoints
    • Set up security, configure an alert rule, and verify licensing

  • 4. AppSense Environment Manager: Policy

    • Policy vs. personalization
    • Navigating the AppSense Environment Manager console
    • Role of triggers, conditions, and actions
    • Built-in conditions and actions and how nodes are used to structure thetiming of them
    • Create, configure, and deploy an AppSense Environment Manager policyconfiguration

  • 5. AppSense Environment Manager: Personalization

    • User personalization and how AppSense Environment Manager enables andmanages user personalization
    • Enable, configure, and test user personalization

  • 6. AppSense Environment Manager: Archive and Analysis

    • Performing a personalization analysis and interpreting output from theanalysis report
    • Actions and commands that can be run from within the personalizationanalyzer
    • Edit registry settings and perform a manual archive and rollback of anapplication's personal settings

  • 7. AppSense Application Manager: Application Access Control

    • Different security methods
    • Navigate the AppSense Application Manager console
    • Test the "out of the box" configuration
    • Create, deploy, and test application access control configurations

  • 8. AppSense Application Manager: Application Network Access Control and UserRights Management

    • Benefits of user rights management
    • Four methods of managing user rights
    • Configure and test self-elevation
    • Configure and test application network access control
    • Run the rules analyzer and interpret its output

  • 9. AppSense Performance Manager

    • Purpose and functionality of AppSense Performance Manager components
    • Ensure quality of service for critical business applications
      • Managing CPU resources
      • Managing memory resources
      • Managing disk resources
      • Managing licensing issues
      • Auditing system resource issues

  • Lab 5: Troubleshooting and Debugging

    • Repairing Services with the SCU
      • Stop Service and Run SCU
    • Debugging
      • Enable AppSense Service Logging
      • User Not Having Permissions to Copy a File
      • User Unable to Map a Drive
    • Support Script
      • Run the AppSense Support Script