Virtualization - Course Details

ASP20 AppSense Professional 2.0

Virtualization Course Description:
This course is a comprehensive administrator and basic troubleshooting course providing you with the necessary foundation to administer and maintain user virtualization solutions using AppSenseDesktopNow. Through a combination of lectures and hands-on exercises, you will gain the practical knowledge and skills needed to successfully perform AppSense DesktopNow administrative tasks.
Virtualization Course Duration:
Virtualization Course Target Audience:
Customer administrators,New hire employees with little or no experience with AppSense DesktopNow,Channel partners and system integrators with little or no experience with AppSense DesktopNow
Virtualization Course Prerequisite:
Familiarity with Windows profiles,Moderate to advanced Microsoft Windows administrative skills
Course Content:

  • 1. AppSense User Virtualization Platform

    • Challenges that surround managing the user environment
    • Addressing the challenges of managing the user environment using AppSense DesktopNow

  • 2. AppSense DesktopNow

    • AppSense DesktopNow components and their roles
    • Performing and verifying an enterprise installation

  • 3. Package deployment

    • Managing and deploying packages
    • Deploying the client communication agent
    • Deploying and installing application agents and configurations to the endpoints

  • 4. Management - Tier 1

    • AppSense Management Center
      • Configuring security to control access to and of the management server
      • Utilizing alerts and event auditing for monitoring and troubleshooting AppSense Application Manager
      • General functionality of Application Manager
      • Configuring application access control, application network access control, and enable rights discovery
    • AppSense Environment Manager
      • Applying policy and personalization on the endpoints
      • Creating a simple policy configuration for testing and utilizing the personalization wizard to enable and configure personalization for a group of users
    • AppSense Performance Manager
      • Dealing with perceived performance using Performance Manager
      • Managing resource allocation based on user and application groups

  • 5. Management - Tier 2

    • AppSense Management Center
      • Configuring security, reporting, auditing, and package management
    • AppSense Application Manager
      • Configuring User Rights Management, web downloads and snippets
    • AppSense Environment Manager
      • Building on the basic policy configuration by utilizing triggers, nodes, and conditions to begin adding actions that apply to specific users under specific conditions
      • Configuring global settings, desktop settings, session data, personalization groups, and applications

  • 6. Management - Tier 3

    • AppSense Application Manager
      • Configuring and testing auditing on a group rule and application termination
    • AppSense Environment Manager
      • Configure lockdown and self heal actions
      • Enabling data collection and using configuration assistant and the template creator to configure the includes and excludes for an application group

  • 7. Management - Tier 4

    • AppSense Management Center
      • Installing and configuring an additional management server
      • Configuring and testing failover
    • AppSense Environment Manager
      • Configuring a complex policy utilizing hiving, importing, and layering
      • Installing an additional personalization server and import settings from the original personalization server

  • 8. Maintenance and troubleshooting

    Throughout the course, you will perform hands-on exercises to solidify your understanding of the concepts.